FREQUENTLY ASKED QUESTIONS

 

HOW DO I BOOK A GAME?
Visit stngame.com/book-online to book your ticket selection and preferred time
slot.
 
DOES THIS COMPLY WITH COVID SAFETY GUIDELINES?
Survive the Night is located on a COVID certified venue where World Health
Organization standards and guidelines are being applied such as:

  •  Contactless Check-In: You will not need to touch screens or make contact with our team members during check-in.

  • Sanitization: Any items you interact with during

the game are thoroughly disinfected and sanitized before and after each
session. High touch items are handled solely by the Game Lead,
(an STN Team member), in your group. We also provide gloves for those
guests who prefer to wear them during the game.

  • Social Distance: During the game, our team members implement 6-foot

social distancing and wear face coverings at all times.

  •   Waivers: Please review and sign the game waiver as participation is not

allowed without your signed waiver.

 


WILL I BE PLAYING WITH OTHER PARTICIPANTS?
You will be with other players.  Although 90% of the experience is held

outdoors, we do ask each guest to maintain a 6-foot distance. Our game is led by a team member who assists players in upholding COVID safety guidelines.

HOW EARLY SHOULD I ARRIVE FOR MY GAME?
Please arrive 20 minutes before your scheduled session to enable a timely check-in and allow a thorough briefing of the game before you begin.
 
HOW MUCH ARE TICKETS TO PLAY?
Game prices are per person.  We offer three types of ticket levels located at
(https://www.stngame.com/plans-pricing). Our basic ticket price for a Survivor or an Undead ticket is $35. 

HOW LONG IS A SESSION?
A Survivor session is 60 minutes, which includes an introductory briefing of the
game. For Undead sessions, we offer 60 and 120 minute options.

CAN I BOOK A SURVIVOR AND AN UNDEAD ZOMBIE SESSION?
Absolutely, we encourage it! We recommend playing the survivor session first in order to get to know the game and better plan your Undead experience.

CAN I PLAY AGAIN?

Of course! Just remember, our sessions fill up fast, and we may not have another slot available right away. Talk to a staff member about setting up a second round. 
 
HOW DO I PAY
All sessions are paid online at the time of booking.
 
I MADE A RESERVATION, BUT CAN NOT MAKE IT, WHAT DO I DO?
We understand that things can come up. If you can’t make your reservation, please
notify us at 678-379-7088 within 72 hours prior to the reservation to reschedule your game. There are no refunds, but we are happy to reschedule your session with advanced notice. Bookings cannot be rescheduled for no shows, or cancellations within 24 hours of the scheduled game.
 

I HAVE A HEATH CONDITION, IS IT SAFE TO PLAY?
It is always a good idea to check with your doctor regarding any conditions that
present a concern. Some health conditions may pose considerable safety risks. If you have a pacemaker, severe heart conditions, epilepsy, claustrophobia, are pregnant, or have a physical disability which makes standing difficult, we may politely ask you not to participate. You will be in the game without sitting for up to an hour. Remember, our staff reserves the right to refuse anyone for any reason.

 

ARE THERE RAIN CANCELLATIONS?
This is the Apocalypse! We will play the Game in all weather conditions;
please dress appropriately. The only time we stop the game is due to
lightning striking within so many miles of our location.

ARE CHILDREN ALLOWED TO PLAY?
The Survive the Night games are challenging and require adult supervision. 
There must be at least one adult accompanying children under the age of 16.
Survive the Night is not recommended for children under 10 years old.

WHAT SHOULD I WEAR?
Wear comfortable, non-restrictive clothing that you wouldn’t mind getting a little
dirty. High heeled shoes are not recommended. Please dress for the weather.
We play rain or shine. 

WHAT SHOULD I BRING WITH ME?

Just yourself, appropriately dressed, and an adult (with a paid ticket) if you are
under sixteen (16) years old. Nothing else is allowed to be taken into the game.
Please put all personal belongings including your cell phone (please silence your
cell phone) in the tote provided for you before the game starts. No external tools
are allowed within the game. Everything you need to play the game will be
provided for you.

CAN I BRING MY CAMERA?
Absolutely no video or pictures are allowed to be taken during the game. This includes but is not limited to: selfies, videos on your cell phone, and live streams of feeds to any social media sites.

CAN WE BRING ALCOHOL?
No. Alcohol is not allowed on the premises. We reserve the right to
deny participation to anyone who is the influence of alcohol or drugs.
Besides, you want to be SHARP when you enter our game. Save the
celebration for after you Survive the Night!

 
ANY OTHER RULES?
There is no smoking, drinking, food, or photography allowed in any of our
games.  
 
WHAT HAPPENS AFTER THE GAME?
At the end of your game, a team member will debrief your group and take a
group photo. The photo will be sent to the email indicated on your registration.
Please feel free to share your post-game group photo with friends and on the
web (#stnGA and #FanQuestNation). We also have printed copies of
your photo available for purchase after your game.

We do ask that you please not spoil the fun for others. When talking or posting
about your experience in the game, please keep answers to puzzles, clues,
specific theme elements, secret doors, and key locations to yourself. If you
discovered something that wasn’t initially evident when you entered the room, it
was designed to be discovered in that way. The discovery was part of your
experience, and we’d like it to be part of the experience for future guests as well.

 

 
HOW CAN I WORK OR VOLUNTEER AT SURVIVE THE NIGHT?
Feel free to speak to one of our Team Members about available positions. Each
Team Member is easily identifiable by the Survive the Night Team shirt they are
wearing. You can also email us at for more information at:
info@stngame.com

 

Our professional laser tag equipment is provided by Laserwar

 

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Survive The Night is a Registered Trademark. All rights reserved.

Copyright 2020.